This Privacy Policy describes how BeverlyGate Appliance Repair (we, us, or our) collects, uses, and shares information from users (you or your) of our website. By accessing or using our website, you agree to the provisions of this Privacy Policy. Please read it carefully before using our site or submitting any personal information.

Information Collection

When you contact us through our call request form, we collect personal information that you provide to us, such as your name, email address, phone number, and any other details you choose to include. This information is used exclusively for the purposes of responding to your inquiries and providing our appliance repair services. We do not process any credit card or transaction information through our website.

In addition to personal information, we automatically collect non-personal browsing data through the use of cookies and web beacons. This data helps us analyze trends and manage our website, enhancing user experience. You can manage cookie preferences through your browser settings; however, disabling cookies may affect the usability of certain features on our website.

Use of Information

By contacting us, you allow us and our partners to reach out to you via phone, email, or text for service-related purposes. We use your personal information solely for responding to inquiries, scheduling services, and providing updates related to appliance repair services. Non-personal information is used to analyze website usage, optimize our web content, and improve services.

Information Sharing

We share personal information only with our trusted partners and service providers who assist us in operational and service-related matters. These partners are obligated to maintain the confidentiality of your information and are restricted from using it for purposes other than performing their services for us. We do not sell, trade, or otherwise transfer your personal information to unauthorized third parties.

Dispute Resolution

By using our website and services, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes arising from the use of our website or services. Any claims or disputes will be resolved through direct communication between the involved parties.

In the event that we are unable to reach a resolution, the maximum compensation for any legitimate claims is expressly limited to $100. Each party involved in a dispute agrees to bear their own legal fees and expenses.

Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Despite our efforts, no data transmission over the internet or electronic storage method can be guaranteed to be completely secure. Therefore, while we strive to protect your personal information, its security cannot be ensured with absolute certainty.

Your Choices

You may opt-out of receiving communications from us by contacting us via phone at (213) 533-2657. Please note that if you choose to opt-out, it may affect our ability to provide you with certain services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.